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Help

How can we help?

Answers to the questions we hear most often, from organisers and from bars.

I'm organising a night

How long does the bar take to reply?

The bar has 48 hours to accept or decline your request. After that, the request expires and you are free to ask another bar. Nothing is owed until the bar has accepted.

How is the deposit paid?

Directly to the bar, outside the platform: Hostasoirée does not collect any payment. Once your request is accepted, the bar asks for the deposit set out in its terms. The balance and the drinks are settled on site.

What if we have to cancel?

Every bar shows its cancellation policy on its page, before any request: it states how much of the deposit is refunded depending on how far ahead of the night you cancel. You cancel from “My bookings”, and the screen shows what the policy provides at the moment you cancel.

Do we need a reunion permit?

Depending on your night, a reunion permit from the Régie des alcools, des courses et des jeux (RACJ) may be required, and it must be requested ahead of time. The bar will tell you whether its licence covers your night. The steps are on the RACJ website.

Do the prices shown include taxes?

No: all amounts are in Canadian dollars and before taxes; GST and QST are added. The price shown is the price offered to you; our fee is already included, and there is no separate commission to pay us.

Who sees our information?

The bar receives what it needs to reply: the date, the headcount, the type of night and your message. In messages exchanged here, phone numbers, emails, links and amounts are masked, and our team may read conversations to moderate them.

I rent out my bar

How do I list my bar?

Create your manager account from “List my bar”. You then fill in your listing: photos, capacities, amenities, opening hours and terms. Our team reviews it before publishing it.

How much does it cost?

Nothing up front: no subscription, no sign-up fee, no exclusivity. We are paid on the nights that actually take place.

How quickly must I reply?

You have 48 hours to accept or decline a request. After that, it expires on its own and the group looks elsewhere.

Who collects the deposit?

You do. The deposit and the balance are settled directly between your bar and the group, outside the platform: no payment goes through Hostasoirée.

How does cancellation work?

You choose your policy among three levels: flexible, moderate or strict. It is shown on your page before any request, and it determines how much of the deposit the group gets back if it cancels.

What about the RACJ reunion permit?

If your licence does not cover a night, the organiser may need a reunion permit from the RACJ. We remind them when they send their request; just tell them in your reply whether your licence is enough. The reunion permit on the RACJ website.

How are my prices handled?

You enter your amounts before taxes, in Canadian dollars. You can edit your listing whenever you like; your rates, however, can only change with a waiting period between two changes, so that groups comparing bars don't see a price move.

What is public about my bar?

Your page shows your photos, your neighbourhood, your capacities and the terms offered to groups. Your exact address is not published, and the terms agreed between your bar and us are never shown to groups.